Returns and Exchanges Policy
30 DAY RETURNS
If you are not 100% satisfied with your purchase, you can return your qualifying item(s) for a full refund within 30 days of purchase – Returns must be unworn with the original tags attached and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund. If you have received defective, damaged or incorrect merchandise, please contact us directly.
Once we receive your qualifying return and approve your refund, we will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.
You also have the option to exchange an eligible order instead of returning it for a refund. – We just require the original order be returned within 14 days. Please contact us to initiate your exchange.
PRIVACY AND SAFETY
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you are interested in learning about partnering with Quinto Sol Beachwear in a wholesale relationship please contact us for more details.
- Credit / Debit Cards
- Offline Payments